FREQUENTLY ASKED QUESTIONS
Yes, generally the images reflect the true appearance of the product. However, in some cases the colors or sizes of the products may differ from what is shown in the image. Therefore, we recommend reading the product description carefully.
The delivery time varies depending on the location and shipping method selected. Please refer to our shipping policy for more information.
You will receive a tracking number in your shipping confirmation email. You can use this number to track your order on our website or the carrier's website.
Yes, you can cancel your order as long as it has not been shipped. Please contact our customer service for assistance.
Yes, we accept returns and exchanges within a certain period of time. Please refer to our return policy for more information.
We offer a limited warranty on all of our products. Please refer to our warranty policy for more information.
We accept various payment methods such as credit card, debit card and online banking.
You can contact our customer service through email, phone or live chat on our website.